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Refund Policy

Thank you for choosing WebKeSath! We aim to ensure that all of our customers are fully satisfied with our services. However, if for any reason you are not satisfied, we are happy to assist you in understanding our refund policy.

1. Eligibility for Refunds

We offer refunds under certain conditions, depending on the type of service purchased. The following conditions apply to refund eligibility:

  • Service Delivery Issues: If a service you purchased was not delivered according to the agreed-upon terms or within the specified timeframe, you may be eligible for a refund.
  • Quality of Work: If the service rendered does not meet the quality standards agreed upon in the contract or agreement, you may request a refund or revision.
  • Unforeseen Circumstances: If a situation arises that prevents us from completing your service due to reasons beyond our control (e.g., technical difficulties, workforce issues), we may offer a partial or full refund based on the circumstances.

2. Non-Refundable Services

Certain services are not eligible for refunds. These include:

  • Completed Projects: Once a project is completed and delivered to the client, no refunds will be issued, unless there are significant issues with the work delivered.
  • Subscription Services: Fees paid for ongoing services (e.g., SEO, social media management) are non-refundable after the service has commenced.
  • Customized Work: Fees paid for customized services (e.g., custom web design, tailored marketing campaigns) are non-refundable once the work has been initiated.

3. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

  • Contact us within 7 days of receiving the service or product. You can reach out to us at info@webkesath.com.
  • Provide details about the issue you're experiencing and why you believe a refund is warranted. This may include project details, communication records, and any other relevant information.
  • Our team will review your request within 3-5 business days and determine whether you are eligible for a refund or alternative solutions such as revisions.

4. Refund Process

Once your refund request is approved, we will process the refund within 10 business days. Refunds will be issued via the same payment method used for the initial transaction. Please note that depending on your bank or payment processor, it may take additional time for the refund to appear in your account.

5. Partial Refunds

In some cases, we may offer a partial refund based on the nature of the service and the amount of work completed. The partial refund will be calculated based on the value of the work performed before the refund request.

6. Contact Us

If you have any questions about our Refund Policy, or if you wish to request a refund, please contact us:

  • Email: info@webkesath.com
  • Phone: +91 85888 55688
  • Address: J 30/50 Press Road, Civil Lines, Delhi 110054